Manager - Inside Sales (1-2 yrs)
- Lead and Manage Sales Team : Guide a team of inside sales executives to achieve and exceed sales targets.
- Generate Leads : Work closely with the marketing team to ensure a steady flow of qualified leads.
- Drive Enrollments : Engage with potential customers via phone, email, and chat to explain the value of our upskilling programs and close sales.
- Customer Needs Analysis : Understand the professional development goals of prospective clients and recommend the best upskilling programs.
- Sales Strategy Development : Develop and implement sales strategies to boost enrollment numbers, improve conversion rates, and optimize the sales funnel.
- Sales Reporting : Track and analyze sales metrics (e.g., conversion rates, pipeline status, revenue growth) to refine strategies and ensure targets are met.
- Customer Relationship Management (CRM) : Maintain accurate and up-to-date records in the CRM system, ensuring all customer interactions are logged.
- Collaboration : Collaborate with cross-functional teams (marketing, product, operations) to align sales efforts with business goals.
- Market Feedback : Gather insights from sales conversations and provide feedback to the program team to improve product offerings.
