Currently we are hiring for one of our client which is largest multimedia software company in the world. Originally from US, they are one the best employer in most of the countries that they operate in. They are listed & have profits in billions.

More about Our client :

Changing the world through digital experiences is what Clients all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.

Job details :

The challenge :

The primary role of an Inbound Sales Manager is to drive & generate revenue for his/her designated region/product line. Inbound Sales Manager will work independently to drive revenue on inbound phone calls and chats. While customer acquisition & revenue generation being the primary KRA's for this role, this role would also involve relationship management with key customers, strategic planning for region/territory or accounts, developing & executing growth strategies for existing/new accounts.

What you'll do :

- Inbound Sales Manager is accountable to drive & generate revenue for business unit working on inbound sales inquiries on phone calls and chat.

- Manage & maintain SLAs like AHT, login hours, attendance, daily call target, etc

- Achieve Weekly, Monthly & Quarterly targets for conversion rate and revenue.

- Generate incremental revenue from the existing client by selling additional products and services

- Manages existing customer relationship & provides appropriate support. Provide excellent customer experience, which is the key to get repeat business

- Prepare and present tailored presentations/proposals to clients based on their objectives.

- Develop strong, strategic relationships with customers to identify and leverage on the customers' business goals, growth strategies and profit drivers to deliver the appropriate Adobe value proposition/sales solution strategy.

Product Knowledge :

Should be well versed with :

- IT solution/products that he/she will be responsible to position or sell.

- Proactively take time out periodically to update/appraise on the new IT Solutions offering.

- Maintain up-to-date- knowledge of the competitive positioning of assigned solutions in the marketplace.

- Manages pipeline

- Ensuring daily/weekly updates of pipeline & provide forecast to the sales leadership team on an ongoing basis.

- Participate in weekly/bi-weekly forecast review meetings with all the stakeholders to review the progress towards revenue and growth goals.

What you need to succeed :

- An ideal candidate should be PASSIONATE about inside sales as a profession & a believer in the ideology that inside sales is the present & future of sales.

- Should have experience between 2-6 years of Sales/Inside sales/Telesales/ Account management role/up-selling in customer service.

- Should have good oratory & presentation skills.

- Should have typing speed of 35+ WPM.

- Should be multi-tasker and comfortable switching between phone and chat to address customer queries.

- The candidate should be tech savvy & familiar with some of the basic IT industry concepts.

- Should have proven track record of selling to customer's end to end.

- Should possess sound understanding of the sales cycle / Inside Sales model and consultative selling approach.

- A professional who is self-motivated to constantly interact with customers on the phone & address complex problems and connects with multiple internal teams

- A strategic thinker with exceptional communication, negotiation and interpersonal skills.

- Highly motivated and collaborative team player.

- Should be willing work in all geos.

Shift Timings : 5 AM-2 PM

Interested candidates can be a part of the hiring drive on 24th Feb 2018.

Will share the details soon.

Walk-in Time : 10 AM-1 PM

Please carry your resume & laptop with you when you go for the drive.

Shefali Singh
Senior Consultant
Cell : +91 966 304 2244

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