Talent Acquisition Team at Careerz Inn
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Manager/Head - Retail Sales (4-10 yrs)
We are hiring for the role of Store Head - Operation & Sales. PFB the Job details:
Brief:
- Salary Package: upto 8 Lakhs per annum (Additionaly, Good Incentives + PF + Medical Benefits + Annual Bonus)
- Gender: Male
- Age Bar: upto 33 years
- Any Graduate / Post Graduate
- Experience:- 2 Years in managerial post
Responsibilities
- Develop business strategies to raise our customers pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
Additional store manager duties as needed :
- Maintain store staff by recruiting, selecting, orienting and training employees
- Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
- Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions
- Contribute to team effort by accomplishing related results as needed
- Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers
- Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue
- Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent
- Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows
- Manage all controllable costs to keep operations profitable
- Manage stock levels and make key decisions about stock control
- Analyze sales figures and forecast future sales
- Analyze and interpret trends to facilitate planning
- Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development
- Ensure standards for quality, customer service and health and safety are met
- Respond to customer complaints and comments
- Organize special promotions, displays and events
- Update colleagues on business performance, new initiatives and other pertinent issues
- Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
- Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market
- Promote the organization locally by liaising with local schools, newspapers and the community in general
Please share this information with your friends or colleagues who are looking for the job and are comfortable with the profile.
Please contact Srishti Gupta in case of any query on Contact Number: 7987201335
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