Position : Franchise development manager

Experience : 2 - 5 years

Industry : e-Learn/Education/Corporate sales/Customer Acquisition

Qualification : Any Degree

Location: Chennai, Pune, & Kerala

Purpose of the Job:

Respond to enquired candidates; make them understand about the scope of the Industry and required skills; convince them to join us as our client.

Roles & Responsibilities:

- Should act as a point of contact to our clients.

- Expected to make cold calls to the enquired candidates to know their requirement.

- Need to provide necessary inputs to make them understand the scope of the product.

- Need to do regular follow-up through email and telephone with prior appointment from the client.

- Guide the candidate through the process.

- Assist the client if there is any difficulty in the process or getting further information.

- Need to respond to the client without any delay.

- Expected to maintain the clients data in a streamlined manner and confidential.

- The day starts with the continuation of the previous day's pending task, hence recollecting the last day's work.

- Follow up calls for both Clients and Prospects should be done every day for any updates or communication.

- The Executive should develop rapport and relationship with the clients for better support.

- Executive should maintain absolute time as per client commitment.

- Executive Counselor should measure himself/herself every month by assessing the collection.

Profile Overview:

- Executive understands the working environment with minimum duration.

- He/she should know when to be polite and when to be strong over the command.

- Proper documentation should be made for all the important communications and information.

- Should be cautious while making cold calls and follow up calls, your actions should not irritate the client.

- Company details shared with the clients should be confidential.

- Positive approach with regular follow ups.

Required Skill Set:

- Convincing skill depends on the presence of mind with a positive approach.

- Positive Attitude

- Time management

- Patience & Tolerance

- Should be a people oriented person.

- Should possess decent communication.

- Should be fluent in English & Hindi, other regional languages added benefit

- Should have good convincing skills.

- Must be able to grasp things and generate reports.

- Should be able to build up rapport- in order to get reference.

- Negotiation skill

- Should be a diplomatic person with listening skills and learning interest.

Company profile: https://caddcentre.com/
Irene
Talent Acquisition Executive
Contact No: 9840851677