Human Resource at Arsenius Skill Capital
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Manager - eCommerce - Travel & Airlines (10-12 yrs)
Manager E-commerce (Travel & Airlines)
Location: Gurugram / Bengaluru
Job Summary:
Responsible for managing all aspects of technology Implementation to assigned client accounts to include but not limited to client demos, Online Booking tool (OBT or SBT) Implementation, contract negotiation, technology support, cross sales of products and services, financials (budgets, billing, payment and profitability), business planning and reviews, ensuring higher adoption levels, establishing relationships with key decision makers in multiple regions, Vendor Management and Planning, Internal technology Implementation and Support (Mid Office) business continuance and escalation of operational issues.
Essential Duties and Responsibilities:
Deployment of Online Booking Tools:
- Showcasing tool capabilities through demos to Existing or prospect clients sourced by Internal Sales team
- Convincing clients to move on technology platform with the functionalities available on the tool
- Coordinating with vendor technology companies for product enhancements as required by client
- Develop and maintain strategic supplier relationships like technology providers, Airlines etc.
- Participating in Client technology RFP's (Request for proposal)
- Deploying technology (Global or local) as per client's requirement
- Portal implementation with clients with in timeline/SLA
- Driving Implementation process with the help of various support teams like operations, technology, finance and others
- Oversee the implementation of new business, working closely with global implementation team to ensure customer expectations are met.
Interested applicants please share your profile or call 7506178102
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