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20/01 Mohammad Ammar
Head - Human Resources at Empedges

Views:6 Applications:12 Rec. Actions:Recruiter Actions:8

Manager - eCommerce Sales & Marketing - Pets/Pet Care (3-6 yrs)

Gurgaon/Gurugram Job Code: 360423

Job Summary: We are seeking an experienced and dynamic E-commerce Sales Manager to join our team and drive sales growth across multiple e-commerce platforms, including Flipkart, Meesho, and quick commerce channels (Tata 1mg, Zepto, etc.).


- In this role, you will be responsible for developing and executing sales strategies, managing end-to-end marketplace operations, collaborating with external agencies, and optimizing product listings to maximize conversions.


- The ideal candidate will be results-driven, highly organized, and capable of improving operational efficiencies while ensuring a seamless customer experience.

Products: Pet (dogs and cats) care products

Key Responsibilities:

- Sales Strategy & Execution:

Develop and execute effective sales strategies for platforms like Flipkart, Meesho, and quick commerce channels (Tata 1mg, Zepto, etc.), ensuring revenue growth and market share expansion.

- Marketplace Operations Management:

Oversee end-to-end operations for multiple marketplaces, including inventory management, cataloging, and order fulfillment, ensuring smooth functioning and timely dispatch.

- Agency Collaboration for Campaigns:

Collaborate with external agencies for Amazon campaigns and strategy implementation, optimizing product visibility, ads, and sales performance to meet business objectives.

- Inventory & Catalog Management:

Monitor and manage inventory levels to ensure product availability across all platforms, preventing stockouts and overstock situations through regular analysis.

- Product Listings Optimization:

Ensure product listings are well-optimized with compelling titles, descriptions, images, and keywords, enhancing visibility and maximizing conversion rates.

- Sales Performance Analysis:

Track performance metrics, analyze sales trends, and generate actionable insights to improve channel performance and drive growth.

- Promotions & Marketing Campaigns:

Plan and execute platform-specific promotions, offers, and marketing campaigns to boost sales, including running events and seasonal offers.

- Regular Hygiene Checks:

Conduct regular hygiene checks to maintain the accuracy of product pages, keywords, inventory availability, and active campaigns across all platforms.

- Quick Commerce Channel Optimization:

Identify and resolve operational obstacles in quick commerce channels, optimizing product placements, promotions, and logistics for improved performance.

- Cross-functional Collaboration:

Work closely with the marketing, creatives, accounts, logistics teams, and external agencies to align goals and strategies across all platforms.

- Customer Experience:

Ensure a seamless post-purchase experience by addressing customer inquiries promptly and improving service quality.

- New Product Launches:

Take ownership of new product launches across all marketplace platforms, managing inventory, product page optimization, and review management to ensure successful product introductions.

- Performance Marketing Alignment:

Collaborate with the Performance Marketing team to identify Halo effect opportunities across different marketplaces, enhancing brand visibility and sales.

Requirements:

- Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).

- Proven experience (3+ years) in e-commerce sales, marketplace management, or a similar role.

- Strong understanding of e-commerce platforms (Flipkart, Meesho, Tata 1mg, Zepto, Amazon, etc.) and quick commerce channels.

- Excellent knowledge of inventory management, cataloging, and order fulfillment processes.

- Proficient in analytics tools and reporting systems to track and interpret sales data and trends.

- Experience collaborating with external agencies for digital marketing and paid campaigns.

- Strong project management and organizational skills, with the ability to multitask and prioritize effectively.

- Ability to work cross-functionally with teams such as marketing, logistics, and creative departments.

- Strong communication skills and a customer-centric mindset.

- Detail-oriented with a focus on operational excellence.

Preferred Skills:

- Experience with performance marketing and driving campaigns across multiple channels.

- Understanding of SEO and ASO (App Store Optimization) for marketplace optimization.

- Experience with running product promotions and digital advertising campaigns.

What We Offer:

- Competitive salary and benefits.

- A dynamic and fast-paced work environment.

- Opportunity to work with a talented team on cutting-edge e-commerce platforms.

- Career growth and development opportunities.

This position will require a combination of strategic thinking, operational execution, and cross-functional collaboration to achieve company goals. If you are passionate about e-commerce and want to contribute to the growth of an exciting business, we would love to hear from you!

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