Head - Human Resources at Empedges
Views:6 Applications:12 Rec. Actions:Recruiter Actions:8
Manager - eCommerce Sales & Marketing - Pets/Pet Care (3-6 yrs)
Job Summary: We are seeking an experienced and dynamic E-commerce Sales Manager to join our team and drive sales growth across multiple e-commerce platforms, including Flipkart, Meesho, and quick commerce channels (Tata 1mg, Zepto, etc.).
- In this role, you will be responsible for developing and executing sales strategies, managing end-to-end marketplace operations, collaborating with external agencies, and optimizing product listings to maximize conversions.
- The ideal candidate will be results-driven, highly organized, and capable of improving operational efficiencies while ensuring a seamless customer experience.
Products: Pet (dogs and cats) care products
Key Responsibilities:
- Sales Strategy & Execution:
Develop and execute effective sales strategies for platforms like Flipkart, Meesho, and quick commerce channels (Tata 1mg, Zepto, etc.), ensuring revenue growth and market share expansion.
- Marketplace Operations Management:
Oversee end-to-end operations for multiple marketplaces, including inventory management, cataloging, and order fulfillment, ensuring smooth functioning and timely dispatch.
- Agency Collaboration for Campaigns:
Collaborate with external agencies for Amazon campaigns and strategy implementation, optimizing product visibility, ads, and sales performance to meet business objectives.
- Inventory & Catalog Management:
Monitor and manage inventory levels to ensure product availability across all platforms, preventing stockouts and overstock situations through regular analysis.
- Product Listings Optimization:
Ensure product listings are well-optimized with compelling titles, descriptions, images, and keywords, enhancing visibility and maximizing conversion rates.
- Sales Performance Analysis:
Track performance metrics, analyze sales trends, and generate actionable insights to improve channel performance and drive growth.
- Promotions & Marketing Campaigns:
Plan and execute platform-specific promotions, offers, and marketing campaigns to boost sales, including running events and seasonal offers.
- Regular Hygiene Checks:
Conduct regular hygiene checks to maintain the accuracy of product pages, keywords, inventory availability, and active campaigns across all platforms.
- Quick Commerce Channel Optimization:
Identify and resolve operational obstacles in quick commerce channels, optimizing product placements, promotions, and logistics for improved performance.
- Cross-functional Collaboration:
Work closely with the marketing, creatives, accounts, logistics teams, and external agencies to align goals and strategies across all platforms.
- Customer Experience:
Ensure a seamless post-purchase experience by addressing customer inquiries promptly and improving service quality.
- New Product Launches:
Take ownership of new product launches across all marketplace platforms, managing inventory, product page optimization, and review management to ensure successful product introductions.
- Performance Marketing Alignment:
Collaborate with the Performance Marketing team to identify Halo effect opportunities across different marketplaces, enhancing brand visibility and sales.
Requirements:
- Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
- Proven experience (3+ years) in e-commerce sales, marketplace management, or a similar role.
- Strong understanding of e-commerce platforms (Flipkart, Meesho, Tata 1mg, Zepto, Amazon, etc.) and quick commerce channels.
- Excellent knowledge of inventory management, cataloging, and order fulfillment processes.
- Proficient in analytics tools and reporting systems to track and interpret sales data and trends.
- Experience collaborating with external agencies for digital marketing and paid campaigns.
- Strong project management and organizational skills, with the ability to multitask and prioritize effectively.
- Ability to work cross-functionally with teams such as marketing, logistics, and creative departments.
- Strong communication skills and a customer-centric mindset.
- Detail-oriented with a focus on operational excellence.
Preferred Skills:
- Experience with performance marketing and driving campaigns across multiple channels.
- Understanding of SEO and ASO (App Store Optimization) for marketplace optimization.
- Experience with running product promotions and digital advertising campaigns.
What We Offer:
- Competitive salary and benefits.
- A dynamic and fast-paced work environment.
- Opportunity to work with a talented team on cutting-edge e-commerce platforms.
- Career growth and development opportunities.
This position will require a combination of strategic thinking, operational execution, and cross-functional collaboration to achieve company goals. If you are passionate about e-commerce and want to contribute to the growth of an exciting business, we would love to hear from you!