Manager- Digital Marketing Operations (FEMALE Candidates)

Company Profile :

Headquartered in California, our client helps local businesses grow and operate their business better with leading technology and expert service for our clients' lead generation and conversion. Their mission is to provide more customers to local businesses around the world. The company's operations are located in the United States, Canada, Australia, New Zealand, Japan, Germany, the Netherlands,Austria, Brazil, Mexico, and India. The Company offers online marketing products and solutions in three categories: digital advertising, software and web presence.

The Company delivers its suite of products and solutions to local businesses through a combination of its proprietary technology platform, its direct inside and outside sales force, and select third-party agencies and resellers.

Our client is an equal opportunity employer. Applicants for all job openings are welcome and will be considered without regard to race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, or any other basis protected by state, federal or local law. It is the intent of the Company to comply with all applicable federal, state and local legislation concerning equal opportunity in employment.

Job Summary :

- Monitor, track & assign work based on team member capabilities & skills

- Communicate with internal team members on process changes & team performance

- Maintain daily & monthly reports and timely communicate with all leaders & team

- Prioritize work effectively in order to meet SLA

- Work closely with Operations & Training teams to drive continuous improvement initiatives

- Develop, implement and review operational policies and procedures

- Anticipate and track operational as well as tactical risks and providing strategic solutions

- Oversee and report weekly, monthly, quarterly, and annual metrics

- Identify trends and assess opportunities to improve processes and execution

- Manage career progression of team members

- Collaborate with Global as well as Local support teams to ensure seamless business execution, reinforce positive morale, and uphold company values

- Maintain knowledge of new trends, developments and techniques, in paid digital search, display, and social media advertising techniques

- Incorporate constantly evolving technologies, processes, and publisher requirements into campaign evaluation and management (Google AdWords, Yahoo|Bing AdCenter)

Key Skills :

- Inspired leadership and managerial skills

- Data analysis and strategy design

- Ability to prioritize workload and meet strict deadlines

- Ability to quickly learn and adjust to integrate new processes and products as needed

- Empathy, listening skills, Communication, Obstacle removal, process training needs assessment

- Good hands on experience with digital marketing industry or willingness to put efforts to learn and gain experience in digital marketing industry.

- Demonstrates proficiency and mastery of key Search Engine Marketing (SEM) technologies and systems to manage campaigns.

Key Attribute :

- Even tempered, Organized and detail-oriented, Focused, Honesty in communication efforts, Fair

- Ability to motivate people; responsible attitude; accuracy with record keeping

- Strive for excellence always and balances confidence with caution

Qualifications & Skills :

- Bachelor's or Master's degree in operations management, business administration, or related field

- 12+ years of overall experience with minimum 7 years of proven experience in an operations management position

- Strong Technical skills

- Superior communication and presentation skills

Location : Goregaon East - Mumbai - India

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