Manager - Digital Marketing/Client Service - Service Marketing Agency (2-4 yrs)
Our client is a specialised full- service media and marketing solutions company headquartered in New Delhi. Its extensive expertise encompasses media strategy including planning and buying, creating exceptional creatives and providing services to help its customers achieve their marketing and communications goals.
- Founded by a team with rich experience, it caters to top notch clients like Honda, Inox, Kenstar, Healthians, among others. It has received the prestigious INS accreditation and Google partner's certificate.
- It provides best in class creative service thereby assisting clients across business verticals in their growth story.
- As a Client Service Manager, you will be responsible for developing long-term relationships with clients, prioritizing and managing clients' expectations.
What you will do:
- Designing, reviewing and implementing ways to improve ROI
- Optimizing web content for increasing traffic and also for improving SEO
- Monitoring and analyzing the effectiveness of various digital campaigns and strategies
- Being up-to-date on the latest trends and technologies in digital marketing
- Participating in client meetings, presentations and communications
- Presenting social media marketing strategies to clients
- Addressing client queries on digital marketing requirements in an efficient as well as timely manner
- Preparing, maintaining and presenting reports on day-to-day activities to clients
What you need to have:
- Proven working experience in digital marketing
- Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
- Sound knowledge website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
- In-depth understanding of online marketing tools and social media platforms
- Excellent verbal and written communication skills
- Exceptional time-management and organizational skills
- Strong analytical and problem-solving skills
- Ability to offer excellent customer service
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