HR Consultant at SSV HR Services
Views:99 Applications:52 Rec. Actions:Recruiter Actions:10
Manager - Customer Support/Client Relationship - FMCG (1-3 yrs)
Profile : CRM ( Voice and E-mail )
Qualification: HSC / Graduate
Good Communication skills
Role and Responsibilities :
- Deal directly with customers either by telephone, electronically or face to face
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Perform customer verification
- Direct requests and unresolved issues to the designated resource
- Keep records of customer interactions and transactions
- Record details of inquiries, comments and complaints
- Follow up on customer interactions
- Provide feedback on the efficiency of the customer service process
Shift Time: 10 AM - 7 PM
SUNDAY fixed off
Contact or Whatsapp Priyanka on 8879437943
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.