Manager - Customer Success - SaaS Products/eCommerce (1-6 yrs)
- 1-6 years- experience in Customer Success functions in B2B SAAS companies ( Preferable)
- Vast experience interacting and planning with C-level executives
- An ability to understand business problems, thinks of solutions, and also effectively communicates the same.
- Net Churn, Logo Churn
- Building Advocacy and Champions
- Analytical and Process Oriented mind set
Must-Have :
- Combined Background of Sale and Customer Success experience
- Exposure to Internet/Ecommerce sector
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