Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
06/07 Ravi
HR at Stackk

Views:351 Applications:99 Rec. Actions:Recruiter Actions:65

Manager - Customer Success - SaaS/Digital Marketing Firm (4-15 yrs)

Any Location Job Code: 165868

We are building a global SaaS product focused on Digital Experiences. We are looking to add a Rockstar Customer Success Manager to our team to help us achieve success with our customers.

Roles and Responsibilities : 

- Work with customers to help them succeed with the product. You are the power user who can handhold customers with what they need to achieve with the product.

- Demo the product to users as required (both pre-sales and post-sales).

- Work with Engineering team on escalations as necessary to support customers

- Develop FAQs, Knowledge articles based on customer needs

Desired Candidate Profile :

- At least 4 years of experience in Customer Success, Account Management or Inside Sales

- You are a strong technical user of software products (do not need proficiency at developer level)

- Exceptional Verbal and Written communication skills

- Ability and willingness to learn new features and new tools

- Experience with Digital Marketing tools such as HubSpot is a plus

- Experience working with Digital Agencies is a plus

Perks and Benefits : 

- Open to 100% remote for long time

- Salary commensurate with experience

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.