Manager HR & Admin at Onestop
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Manager - Customer Success Operations - SaaS Firm (2-4 yrs)
- Strong reporting and analytical skills
- 2-4 years in an operations role with a focus on Customer Success or similar function at an Enterprise/B2B SAAS company
- Passion for designing processes that scale
- Ability to break down ambiguous problems into concrete, manageable components and think through optimal solutions
- Understand (and enjoy) operational processes and efficiency
- Enjoys - getting their hands dirty- by digging into complex operations
- Takes high degree of ownership over their work
- Clear communicator with professional presence
- Strong listening skills; open to input from other team members and departments
- Ability to lead through influence
- Strong Excel / Sheets skills
- Exposure to Logistics/ Retail/ Manufacturing industries
- Exposure to EMEA / APAC Market
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