Manager - Customer Success - IT Infrastructure (1-5 yrs)
Position Title: Customer Success Manager
Exp: 1-5yrs (IT Infrastructure Industry)
Location : Hyderabad
Working Mode: Onsite
Notice Period: Immediate - 30 days
Primary Skills: Telugu Language, Key Account Management, B2B Sales, Domestic Market Exp.
Qualification: Any Engineering/Computers degree OR (MBA Marketing)
Roles and responsibility :-
Roles :
- Directly engaging with potential and existing B2B clients to sell IT infrastructure products or services (e.g., servers, storage, networking solutions).
- Managing relationships with key B2B customers, understanding their IT needs, and ensuring customer satisfaction.
- Identifying and converting new business opportunities in the IT infrastructure space.
- Advising clients on the best IT infrastructure solutions tailored to their requirements.
Responsibilities :
- Conducting market research to identify potential customers in the B2B segment.
- Preparing and delivering presentations on IT infrastructure solutions to potential clients.
- Generating leads through networking, cold calling, and field visits.
- Staying updated on IT infrastructure products, trends, and industry developments.
- Collaborating with technical teams to understand product details.
