Senior Consultant at HR Central
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Manager - Customer Success - IT (3-8 yrs)
A snapshot of Customer Success Role
We would need you to have the following qualities :
- Should be very strong analytically (this role will require them to look at many operational & strategic problems, and build a data-backed answer)
- Be very good at building and managing relationships (since we expect the individual to do a lot of customer facing tasks)
- Should be comfortable with evolving assignments (this role will be very project based, and assignments may change every 3-6 months)
- Strong communication (ability to express their thoughts clearly & in a structured way, even if not in English)
From a profile perspective, an ideal candidate would be someone with :
- Analytics heavy UG / PG degree (e.g., B.E., B.Sc., BBA)
- 1-2 quality experience in people / customer facing roles
- Keen interest in the start-up driven Technology economy
- Proficiency in an Analytics software package is a plus
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