IT Recruiter at Locus Solution
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Manager - Customer Success - HR Solutions/Services (2-5 yrs)
Job Description:
- Establishes productive, professional relationships with key personnel in assigned partner accounts.
- Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners- expectations.
- Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
- Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
- Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
- Sells through partner organizations to end users in coordination with partner sales resources.
- Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
- Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.
- Ensures partner compliance with partner agreements.
- Drives adoption of company programs among assigned partners.
- Manage Region-wise and city-wise partners
- Assign & align Monthly & Quarterly Business Plans
Responsibilities :
Role Requirements :
- Should have worked in Priority 1: SME Software space eg: ERP (Tally, Busy Marg, Zoho), Anti-Virus (Kaspersky), Operating Systems (Microsoft, Horizon, Kaspersky), Priority 2: Tech Enabled Products (Channel Partner division)- rg: ClassPlus, Amazon Vouchers, Bizingo, Naukri, Educom, Vakrangee
Priority3: Non- Tech. FMCG, Consumer goods, computer hardware, banking telecom and worked in institutional channel partners or b2b with channel partners
- If the candidate has worked with a channel partner in sales & not with the company directly, is also okay but Priority 2. For the company & managed channel partners is priority1
- Should possess a track record of at-least 75% of QoQ -Quarter on Quarter target achievements
- Should have experienced and understand Channel Partner distribution
- Should possess excellent people management & sales funneling skills
- Should have clocked 200+ Units of sales per month from his/her channel accounts
- Should have managed a minimum of 5+ Channel Partners
- Candidates with excellent track record in channel sales, but not from the software business can be looked at, but as a rare exception
- Should have the ability to execute programmes, experiments
- Should be able to report and solve problems for channel Partners
- Should be able to execute training programs
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