Senior Recruitment Consultant at HR Central
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Manager - Customer Success - Founder's Team Member Role - Startup (3-6 yrs)
Manager - Customer Success - Startup - Founder's Team Member Role
Job Description :
There is an excellent opening for Customer Success Role with a new Startup company, Organisation is focused on using a data driven approach to make corporate travel more efficient - both on cost & convenience.
Their platform will help companies incentivize their employees to save on travel cost, thus helping in reducing overall spend of the company.
They would like also include you in Founders/Leadership Team.
Ideal Profile we are looking for :
- Candidate from IIT/ BITS/ IIM/ NIT.
- Can analyse data using R, SPSS, etc.
- Post Sales Experience is a must.
- Should have people skill - Customer Relationship Management (CRM).
- Should be good in Post sales Account Management .
From a profile perspective, an ideal candidate who can apply is someone with :
- Analytics heavy UG / PG degree (e.g., B.E., B.Sc., BBA).
- 1-2 quality experience in people / customer facing roles.
- Keen interest in the start-up driven Technology economy.
- Proficiency in an Analytics software package is a plus.
- Qualities a person should possess for this position:
- Should be very strong analytically (this role will require them to look at many operational & strategic problems, and build a data-backed answer).
- Be very good at building and managing relationships (since we expect the individual to do a lot of customer facing tasks).
- Should be comfortable with evolving assignments (this role will be very project based, and assignments may change every 3-6 months).
- Strong communication (ability to express their thoughts clearly & in a structured way, even if not in English).
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