Manager - Customer Success (4-7 yrs)
Manager - Customer Success
Location - Mumbai
Experience - 4 to 7 years
Must have -
- Exp with Client relationship
- Exp with Customer engagement (B2B)
Responsibilities -
- Establish clear client retention goals
- Process milestones for the clients and employees to work toward
- Assist customers with setting up and navigating programs or software
- Promote the value of the product
- Upsell services and products with the brand image
- Promote value through customer experience
- Assist in creating training courses
- Review customer complaints and concerns and seek to improve the customer experience.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
