HR Director at ProPMO Services Private Limited
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Manager - Customer Success (3-8 yrs)
You will works with customers to ensure they're receiving the tools(SAAS Application )and support needed to achieve goals.
- Advising them on buying decisions and onboarding new users after purchase.
- CSMs have an in-depth understanding of the customer's needs and are responsible for communicating common customer behaviors to the sales, marketing, and product teams
- Advocate for the company
- Onboard new customers
- Follow up on renewals
- Encourage upsells and cross-sells
- Build relationships between customers and the support team
- Be the voice of the customer
- Cross-Selling and Upselling
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
