Senior Consultant - Recruitment at HRX Consultants
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Manager - Customer Success (3-5 yrs)
Relevant Experience: 1 to 5 years
Payable Salary: 3 to 5 LPA CTC
Job Location: Kolkata (WFH at the moment)
Required Skill Criteria :
- Strong Communication & Interpersonal skills with 1-2 years of managing relationship
- Experience of handling Digital projects/clients, is preferable
- Business studies/ management background preferable
- Moderate know how of Web & Mobile Technologies or how does a software/digital company operates
- Understanding of Development life cycle
- Ability to do Project audit in respect to Payments & Deliveries
- Ability to maintain a good rapport with client stakeholders
- Clear communication verbal & written to manage & document stakeholders expectations
- Ability to mitigate client & internal escalations
- Ability to foresee hidden risks and highlight on time and ensuring a closure
- Ability to nurture and grow a client into an account by ensuring repeat business
- Guide team wherever required to keep things on track
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