Executive search professional at STP
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Manager - Customer Success (3-10 yrs)
- B. Tech/ MBA from a premier College or University.
- Minimum 3 years of experience in a Customer Success role with a track record of delivery and implementation of SaaS solutions or subscription-based products in a fast-paced environment.
- Ability to create new business opportunities through relationship building with key decision-makers.
- Adept at working cross-functionally to deliver results.
- Deep understanding of the Financial Services ecosystem having a strong grasp of financial and/or legal terminology.
- Strategic thinker with the ability to decode technical solutions for a non-technical clientele.
- Prior experience in Project management or account management in a client-facing role is preferred.
- Analytical and process-oriented with good knowledge of value drivers in recurring revenue business models.
- Strong organizational, time management and prioritization skills.
- Proactive and detail-oriented with excellent communication skills and creative thinking ability.
- We offer an innovative, fast-paced, and entrepreneurial work environment where you- ll be at the centre of leading change by leveraging technology and creating boundless impact in the FinTech ecosystem.
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