Head Operations at Pranav Industrial Solutions
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Manager - Customer Service/Operations - Housing Finance (0-3 yrs)
Customer Manager - Operations - Housing Finance
1. Develop and generate business
2. Leads follow up & systematic closure
3. Develop clear understanding of lending parameters and apply on field
4. Conduct field visits for customer meetings, field investigations/other checks, relationship development and market mapping
5. Follow up/Ensure for credit approval from the concerned authority for files submitted
6. Collections/Recovery from customers
7. Ensuring complete documentation, stamping and formalities related to pre/post disbursement
8. Complete control of NPA and overdue cases and their overall reduction to minimal
9. Abreast with the competitors strategies and market activities/preferences and recommend future strategies
10. Conducting various marketing initiatives in assigned area
11. Customer service Attending to customer inquires/grievance on a timely basis
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