Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
06/03 Rabiul Islam
Ceo at Talentrox

Views:61 Applications:11 Rec. Actions:Recruiter Actions:0

Manager - Customer Service - Financial Services (1-3 yrs)

Delhi Job Code: 315849

Customer Service Manager

Experience :1.50-3 Years

CTC : 3.00-4.20LPA

Required Skills : Cold calling, Lead Generation

Company Name : INGENETUS

Description :

Roles and responsibilities :

- Handling and resolving the day-to-day queries of customers.

- Interacts effectively and professionally with others and able to initiate, establish, and maintain highly is effective relationships.

- Identify Customers needs and deliver Voice Service to the customers on Financial products related queries and complaints.

- Receiving Calls from Customers both New and Existing and adding those calls to the CRM

- Cold Calling on the existing database provided by the company and generating leads to the existing sales force of the company and in turn earning incentives.

- Handling Mutual Funds division and end-to-end operations of it.

- Effective handling & monitoring of day-to-day Operations via transaction processing, effective allotment/payouts, monitoring Controls, KYC, Audits, etc.

- Providing data points and support to the Sales Team

- Smooth Branch coordination - to ensure minimal complaints and quick resolution

- Handling various day-to-day transaction activities

- Should have a laptop for office work.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.