Associate Consultant at AVTAR Career Creators
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Manager - Customer Service - BPO (8-13 yrs)
Job Title: Customer Service Manager
Job Description
The Customer Service Manager is responsible for managing a team of nonexempt Customer Service representatives, providing coaching and development.
Full supervisory responsibilities, contributing to the motivation/development of team through professional leadership.
Nature of impact is direct impact by ensuring the quality of the task/services/information provided by self and others and area of impact is primarily on own team.
Key Skills:
Graduates with minimum 2 years of work experience in team handling, with overall work experience of 8 years
Shift - Rotational night shift
Off - Split offs
Location: Hyderabad/Secunderabad
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