Product Head at Morning Owl Sleep Solutions
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Manager - Customer Service (0-5 yrs)
- Update the company database by inputting information from each call and keeping every customer field current. Also updating the customer orders in the company database.
- Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers.
- Work on special short-term projects to offer customized support for new products.
- Monitor the customer satisfaction levels and develop methods for increasing them.
- Assist in creating ways for delivering excellent customer service.
- Managing the seller account on various E-commerce platforms (Amazon, Flipkart)
- Absolute passion for ensuring a great customer experience with every contact.
- Does not need structure, eager to carve one's own path.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
