Manager - Customer Relationship - Real Estate (3-8 yrs)
Role : Customer Service Manager
Industry Type : Real Estate
Department : Customer Success, Service & Operations
Location : Churchgate, Mumbai
Experience : Min 3 yrs relevant experience
Profile :
Looking for Candidate who can manage and enhance the customer experience throughout the post-sales process. This role involves direct interaction with clients, addressing their needs, resolving issues, and ensuring a seamless and positive experience
Job description :
- Pre Sales, Post Sales query handling
- Handling clients interaction majorly on mails but also on on calls (Inbound/Outbound)
- Maintaining good relation with clients
- Coordinating with Sales Team
