Talent Acquisition at Albatronix Consulting
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Manager - Customer Relationship - Real Estate (3-7 yrs)
Job Description :
- Responsible for handing entire CRM - Post sale activities from onboarding to possession
- Preparation and issue of Allotment Letters, Demand Letters, Reminders and Agreement of sale with due diligence
- Ensure follow up for customer documents collection and home loan processing
- Prompt Follow-up with customers for instalments payment due & overdues
- Prepare MIS reports of payment receivables, outstanding etc
- Coordinating with Sales team & Accounts Team regularly with regards to payments clearance & customer account reconciliations
- Respond and resolve all kinds of customer queries and concerns to the complete satisfaction of customers
- Ensure customers- units are handed over to their satisfaction and as per SOP, which includes snagging and de-snagging process
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