HR Recuriter at Antal International
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Manager - Customer Relationship Manager (5-8 yrs)
Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.
Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the customer life cycle.
Working closely with all departments to ensure the CRM works effectively for all aspects of the company.
Ensuring the database is segmented effectively for targeted marketing activities.
To manage the CRM Communication delivery teams to ensure that all CRM communications, creative, campaigns and associated work are delivered on time.
Working closely with the sales and marketing director to provide guidance on how to maximise current and prospective relationships through the use of the CRM.
Ensure the CRM provides an effective sales funnel and efficient sales process.
Analysis of the current CRM and ensuring it's fit for purpose and the goals of the organisation
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