Manager - Customer Relationship Management - Information Management Firm (7-12 yrs)
- To Handle Key Clients by providing them best of Support and resolving their Issues
- Customer Complaint Resolution.
- To Ensure Client Satisfaction by continuous Feedback.
- To ensure timely renewal of Sales Contact for Existing Clients & ensure timely payment collection
- To Retain Existing Clients
- To Expand Business within the client Base or selling business to Existing Client & ensure the achievements of the targets
- To have uninterrupted, frequent & smooth Client Interaction by Regular Visit to resolve service issues
- To Build and strengthen strong relationship at top and bottom level in the accounts to ensure smooth dealing
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