Entrepreneur at SSV HR Services
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Manager - Customer Relationship - Cheese (2-3 yrs)
Hiring Customer Representative Manager For Cheese Making Company - Bhandup: 9773322877
Qualification :( Any Graduate)
Gender - Only Female
Experience: 2 to 3 years
Salary: 20 k Inhand - 30 K Inhand
Exposure : Previous experience in customer service and operation is preferred
Skill : Dynamic and enthusiastic candidates who are a pro at managing customers, people-oriented, and have a combination of patience and listening skills
Job Responsibilities :
- Need to Handle B2B /B2c HNI Clients queries related to order and dispatch.
- Responsible for maintaining stocks and orders.
- Address queries and complaints of customers over the phone, through emails, in a timely and effective manner.
- Respond to emails and letters from customers regarding queries, in a timely manner.
- Resolve customer complaints/issues received and resolved.
- Coordinate and follow-up with other internal Departments, if required, for obtaining relevant information for -resolution of queries of customers.
- Good analytical skills.
- Proficient in the use of MS Office and MS Outlook, especially MS-Excel.
- Is capable of working in a high-pressure environment.
- Relationship building across all levels within the company.
- Excellent written and verbal English communication skills.
- Team handling exp required
- Maintaining day to day Report
SSV Group
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