HR Recruiter at Tekpillar Services Pvt Ltd
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Manager - Customer Relationship - BFSI (1-5 yrs)
Responsibilities :
- Manage and develop strong relationships with direct channel customers.
- Address client inquiries and resolve issues promptly and effectively.
- Conduct regular follow-ups and reviews to ensure client satisfaction and retention.
- Collaborate with the sales team to identify customer needs and offer tailored solutions.
- Analyze customer feedback to improve service delivery and client experience.
Requirements :
- Bachelor's degree in Business, Marketing, or related field.
- 1+ years of experience in customer relationship management, preferably in BFSI sector.
- Excellent communication, problem-solving, and interpersonal skills.
- Strong organizational skills with a customer-focused approach.
Benefits :
- Competitive salary and performance bonuses.
- Opportunities for professional development and career advancement.
- A supportive work environment with a leading insurance company.
Apply : +91 97267 21114
