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10/03 Kajal Sharma
HR- Executive at Pikar Healthtech Pvt. Ltd.

Views:48 Applications:16 Rec. Actions:Recruiter Actions:3

Manager - Customer Relationship (2-5 yrs)

Faridabad Job Code: 202599

We are looking for an experienced customer relationship manager to be responsible for out reaching new customers for company product and services introduction at customer site.

Responsibilities:

- Building and maintaining profitable relationships with new customers.

- Overseeing the relationship with customers handled by team.

- Resolving customer complaints quickly and efficiently.

- Keeping customers updated on the latest products in order to increase sales.

- Meeting with managers in the organization to plan strategically.

- Regular meetings at Client sites.

- Expanding the customer base by upselling and cross-selling.

- Understanding key customer individual needs and addressing these.

- Conducting business reviews using CRM programs.

- Knowing your competition and strategizing accordingly.

Requirements :

- A Master degree in administration or a related field.

- Minimum of 2 years- experience as customer relationship and prior experience in Health Insurance

- Excellent interpersonal and communication skills.

- Proficient in all Microsoft applications.

- Superior product knowledge.

- A team player with leadership skills.

- Maintain a positive attitude focused on customer satisfaction.

- Storytelling.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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