Manager - Customer Experience - IT (4-6 yrs)
- To ensure our customers love us!
- Help define our customer experience and build a world-class support organization.
Requirements :
- Excellent English communication skills (fluent or native)
- 4+ years of experience in customer support, customer success, sales, engineering, product management, or similar
- Self-starter, entrepreneurial, hungry, passionate and tech-savvy
- Strong analytical, troubleshooting, and problem solving skills
- A desire to work closely with customers in sometimes tough situations
- Self-starter, entrepreneurial, hungry, passionate and tech-savvy
- You pride yourself on being patient, a problem solver, ambitious, proactive/assertive, and dependable to follow through.
- Empathetic to customer needs, work to understand the questions that customers ask and why.
- Your friends would describe you as vivacious, strategic, empathetic, and dependable.
- Be hungry and quick to learn.
- Excellent written and verbal communication skills, Able to explain concepts clearly and concisely .
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
