Manager - Costumer Relationship (1-6 yrs)
Oversee customer service and sales support for the insurance department. Lead a team to ensure exceptional customer experiences, streamline sales processes, and facilitate communication between clients and the sales team.
Responsibilities:
- Team leadership and motivation.
- Ensure prompt resolution of customer inquiries.
- Collaborate with the sales team for efficient operations.
- Enhance customer satisfaction and retention.
- Analyze metrics and prepare performance reports.
- Conduct training for customer service and sales support.
- Collaborate cross-functionally for improved service.
Qualifications:
- Bachelor's degree (preferred).
- Min. 1 to 4 years exp. Of in sales & marketing and BFSI.
- Strong leadership and communication skills.
- Detail-oriented and organized.
How to Apply:
Contact: +91 8160174117
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