Business Support Manager at Snaphunt Pte. Ltd.
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Manager - Corporate Sales - Pest Control (0-5 yrs)
-A role that offers a breadth of learning opportunities
-Leadership Role
-Attractive Salary & Benefits
Incorporated in 1858, Our client is an Indian conglomerate and a market leader in the pest management industry and fumigation services. With 13+ offices across India, a market area spanning nations and group companies in tea, hospitality and packaging,.
The Job
Your responsibilities will include:
- Corporate client acquisition and retention.
- Develop and maintain strong, long-term relationships with key clients in the pest control industry.
- Identify opportunities for revenue growth within existing key accounts by offering additional services or expanding service coverage.
- Develop and execute strategic account plans for each key account, outlining objectives, tactics, and timelines.
- Act as the main point of contact for key clients, addressing their inquiries and concerns promptly.
- Identify opportunities for upselling or cross-selling additional pest control services or products.
- Negotiate contracts and service agreements with key clients, ensuring that terms are favorable for both parties.
- Stay informed about industry trends, market conditions and competitor activities.
- Use market insights to develop strategies that give the company a competitive edge.
- Monitor key account performance against established KPIs (Key Performance Indicators) and targets. Take corrective actions when necessary to ensure client satisfaction and contract compliance.
- Act as a liaison between the client and internal teams to resolve any issues or disputes quickly and effectively.
- Ensure that all services and activities related to key accounts comply with relevant industry regulations and safety standards.
- Gather feedback from key clients to continuously improve services and address any concerns promptly.
- Managing monthly billing volume.
- Ensuring brand consistency.
- Collecting and analyzing sales data and trends.
- Maintaining high customer satisfaction ratings, according to company standards.
- Liaising with sales and marketing departments to set and implement strategies for new products.
- Stay up to date with internal and external developments and suggest new ways to increase sales.
- Establishing productive, professional relationships with premier customer accounts; coordinating the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers expectations.
- Dr. collection follow-up and maintaining credit bucket.
Ideal Candidate
- Graduate in any stream
- Minimum 05 years B2B & B2C sales experience.
- Previous experience with the Pest Control industry / Banking and Finance / Real-estate / Facility Management / Pesticides / Chemical Industry will be given preference.
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