Job Title Manager- Content Development (HO Training Team)

Level - Manager

Channel - Distribution Training- Agency

Objective : Is responsible for managing all the key activities related to content development, e learning and managing the support activities to field based out of Head Office.

Key accountability :

- Responsible to identify need and develop the training content to all the distribution channels.

- Manage the support activities to field training like trainer development, sales and trainer tests, and content cascade.

- Manage online learning and evaluation platform( e learning)

- Active involvement with distribution stakeholders and other functions to develop and deliver the training content and materials on time to the field.

- Active involvement with the Training team members to identify the support required and address the same.

- Publish sales tools and relevant market intelligence to distribution teams

- Adhere to content quality measures as defined

Key customers / stakeholders :

- Training team

- Distribution teams

- HO distribution team

- Training MIS and Admn.

- Distribution support teams

- Compliance, Marketing, Products and Channel Development.

- Digital vendors

Reporting Manager Training Head- Proprietary channels

Qualification Graduation (MBA is preferred)

Experience

- 6+ years.

- At least 3-4 years of insurance training experience.

- Earlier experience in developing training content will be an added advantage.

- Instructional design certification will be preferred

- Should have good domain knowledge with respect to insurance/financial sector.

- E learning /automation experience preferred

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