Recruitment Manager at Programming.com
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Manager - Client Relationship - IT Staffing (2-5 yrs)
Job Title : Client Relationship Manager
Location : Mumbai
Notice period : Immediate to 15 days
Experience : 2 to 5 years in Relationship Management , Sales , Business development, IT staffing, Software services , Delivery Manager experience in Software services industry is a Plus
Job Description :
- Cultivate and maintain strong relationships with existing clients to understand their business needs and objectives.
- Act as the main point of contact for clients, addressing concerns, and ensuring overall client satisfaction.
- Collaborate with the recruitment team to source, assess, and onboard suitable candidates for client projects.
- Monitor the performance of placed candidates and address any issues proactively.
- Identify potential clients and business opportunities in the market.
- Develop and implement effective strategies for client acquisition and market expansion.
- Conduct market research to stay informed about industry trends, competitor activities, and client needs.
- Lead negotiations with clients on contracts, pricing, and terms.
- Resolve escalated client issues and complaints regarding resources
Required skills : Relationship Management, Sales, Business Development, IT Staffing, Software Services, Delivery Manager
