Founder at Shubshree Biomass Fuel Pvt Ltd
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Manager - Client Relationship - Energy Sector (1-3 yrs)
- Build and maintain relationships with the entire customer base assigned; by ensuring constant engagement with customers during the life cycle and moments of planned spontaneity.
- Responsible for Customer Satisfaction and high service quality standards
- Consistency in experience backed up by constant monitoring and necessary enhancements.
- Responsible in maintaining MIS and closely work for Preparation of Final work Report.
- Co-ordinating with the internal partners and middle office teams for the process improvement & updating the MIS report logics.
- Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation.
- Responsible for sending quotation to the clients.
- Managing post booking customer services till delivery /possession stage.
- Collection of payment dues.
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