Business Support Manager at Snaphunt Pte. Ltd.
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Manager - Client Relationship - Broking Firm (0-1 yrs)
-Work alongside & learn from best in class talent
-Leadership Role
-Attractive Salary & Benefits
In early 2008 Our client happened to meet an auto driver while working in a top MNC Broking house. The auto driver told him that one of the salespersons from his organization has sold him an insurance policy promising that "If you pay Rs 25,000 once, you will get back Rs 1 lakh after 3 years"- .
The Job
Your Responsibilities will include:
- Liaise between an organization and its clients to ensure delivery of high-quality products/services to clients and increased revenue for company
- Conduct surveys and analyze to identify client opinion of a brand, product, or service
- Develop and implement action plans to improve company-client relationship
- Utilize CRM tools and database in the management and organization of client relationship information
- Collaborate with sales teams to ensure active implementation of client relationship objectives during sales operations
- Establish client relationship targets as well as the strategies necessary for actualizing set goals
- Ensure compliance with all external and internal regulations/laws on client-company relationship
- Analyze industry trends to identify developments in client relations and adjust accordingly
- Maintain contact with clients through calls, emails, and arranged meetings to update them on product offers and ensure they are satisfied with received product/service
- Assist clients in selecting choice products, managing budgets, and arranging personal conditions for purchase of products
Ideal Candidate
Skills Required:
- You have at least 1 year experience within a Telesales role, ideally within the telecommunications industry.
- Experience within Startup Experience would be a strong advantage.
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
- You are a strong mentor and coach who can build high performing teams
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