Manager - Client Relationship - BFSI (1-6 yrs)
We're seeking a Client Relationship Manager to enhance customer satisfaction, retention, and business growth in our Direct Channel. This role involves managing client relationships, ensuring renewals, and identifying opportunities for cross-selling and upselling insurance products.
Key Responsibilities :
- Build and maintain strong, long-term relationships with clients.
- Ensure high client satisfaction and manage policy renewals.
- Identify and promote additional insurance products to clients.
- Handle client queries and issues promptly to ensure a smooth experience.
- Work closely with internal teams to provide seamless client service.
- Maintain accurate client records and report on key metrics.
Requirements :
- 2 years in sales and BFSI sector.
- Strong communication, relationship-building, and sales skills.
- Bachelor's degree
- Client-focused, proactive, goal-driven, and organized.
Contact Details :
Aishwariya | HR Team
Phone : 91 95584 16822
