Manager - Client Account (0-3 yrs)
- Act as the primary point of contact for assigned client accounts, ensuring exceptional customer service.
- Build and maintain strong, long-lasting client relationships.
- Understand client needs and propose tailored solutions to meet their requirements.
- Collaborate with internal teams to ensure smooth delivery of our products and services.
- Monitor and report on key account metrics, providing updates to stakeholders.
- Resolve client issues promptly and effectively, ensuring a high level of satisfaction.
- Identify opportunities for account growth and cross-selling or upselling our services.
- Maintain accurate client records in CRM systems and generate regular performance reports.
