Roles & Responsibilities :

- Be responsible for implementing an appropriate and effective project management framework.

- Coordinate with pre-sales,sales,design and project management teams to maintain the overall lead/project cycle.

- Be the PnL owner for all the interior projects in the city.

- Ensure assigned projects are completed within schedules while meeting customer needs, business objectives and design guidelines.

- Manage project deliverable including risk allowance. monitor and control changes/variations.

- Establish and prepare formal reporting arrangements on project progress for customers and internal teams.

- Be the escalation point of contact for customers within a specific city/region to address any issues affecting the delivery time and quality standards.

Requirements :

- Ability to monitor a project's journey ( design discussions, customer meetings,progress at site, handover ) and foresee/support any potential escalations with the corrective measures.

- Ability to balance persuasion with professionalism.

- Pro-active in initiating discussions with customers,vendors and internal stake-holders, scheduling meetings and being efficient in frequent travelling within the city as and when required.

- Excellent communication, interpersonal, problem-solving, negotiation,presentation, and organizational skills.

- Proficiency with google sheets,CRM/project management tools.

- Sincerity and passion about giving the best customer experience.

- Ability to work well under pressure and to work independently with minimal supervision

- Strong core values and integrity.

Qualifications :

- Bachelor's / Master's degree.

- Start-up experience is preferred.

- Proven success rate at levels above sales quotas.

- Team leading experience is a must for the role.

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