- Attractive Salary & Benefits

- Fantastic work culture

- Leadership Role

We are hiring for a company which provide services that will help your dogs grow not only physically but mentally too.

The Job : 

Key responsibilities areas :

- Driving sales objectives and achieving commercial budget and targets.

- Identifying new sales opportunities and building client relationships.

- Building a high performing team by providing strong mentorship, coaching and guidance.

- Ensuring timely recognition and reward for top achievers and implement performance management actions when needed.

- Ensuring proper use of the database and tools to track performance.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor analysis.

- Ensuring strong customer service levels are met in line with Company objectives.

- Supporting the customer service team in resolving escalated issues or complaints.

- Collaborating effectively with supply chain, sales and other teams to ensure prompt and accurate order processing and delivery.

- Developing plans to improve customer experience and satisfaction along with other internal stakeholders.

- Recruiting, training, coaching and performance managing the customer service team.

- Identifying opportunities for new business development through following up on leads and conducting research on target clients.

- New business generation by meeting potential clients to understand needs and providing relevant solutions.

- Managing the sales process to close new business opportunities.

- Building strong relationships with the existing portfolio of clients.

- Setting weekly and monthly activity and revenue targets for the team and driving them to achieve these.

- Delivering effective sales skills trainings to the sales teams.

- Coaching sales teams and helping them in applying training content to real life situations.

Ideal Candidate

Key Competencies :

- You have at least 1 year experience within a Business Development / Account Manager (B2B), Customer Service or Sales (B2C) role, ideally within the Professional Services industry.

- Experience within Sales Training would be a strong advantage.

- Experience covering Professional Services is strong plus.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong networker & relationship builder

- You are a strong mentor and coach who can build high performing teams

- You are highly goal driven and work well in fast paced environments

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.