Sales Process Management

- Aggressively drive the sales numbers and achieve the business targets for personal loans

- Retain and expand the compan's base of customers for personal loans and credit cards such as to ensure repeat business or referrals

- Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business

- Develop and maintain strong liaisons with the clients for repeat business or referrals

- Identify and develop channel relationships so as to penetrate new markets and thereby increase business

- Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion

- Drive Disbursement Target vs Achievement- as per expected target shared monthly

- Manage customer queries during the onboarding process

Sales Planning and Team Management :

- Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area

- Align with the team on ground lead generation activities for Sales

- Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance :

- Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies

- Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market

- Ensure compliance to all regulations as well as processes, policies and reports as per company designed systems

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