Job Title : Business Development Manager

Location : Mumbai, Gurugram, Bangalore, Goa, Delhi, Ahmedabad

Company :

About Us :

Our client is a leading provider of innovative solutions for restaurant and franchise owners to optimize, manage, and grow their online orders across multiple apps and platforms. Our signature 5-Step Ecosystem ensures seamless onboarding, robust support, performance enhancement, and detailed monitoring and reporting to help our clients thrive in the fast-evolving online food delivery market.

Job Description :

The Business Development Manager will play a crucial role in expanding our client base and driving revenue growth. The ideal candidate will have a deep understanding of the online food delivery market, experience in sales and business development, and a passion for helping businesses optimize their online presence.

Key Responsibilities :

1. Client Acquisition :

- Identify and target potential clients in the restaurant and franchise industry.

- Develop and implement strategies to acquire new clients and grow our market share.

- Build and maintain strong relationships with key decision-makers in the industry.

2. Sales Strategy & Execution :

- Develop and execute a sales plan to achieve company targets and objectives.

- Present and promote our 5-Step Ecosystem to prospective clients, highlighting the benefits of our services such as onboarding efficiency, support and liaison, performance enhancement, and reporting.

- Negotiate contracts and close deals that align with our business goals.

3. Market Research & Analysis :

- Stay updated on industry trends, market conditions, and competitor activities.

- Analyze market data to identify new opportunities for business growth.

- Provide feedback to the product and marketing teams to refine service offerings based on client needs and market demands.

4. Client Onboarding & Support :

- Work closely with the onboarding team to ensure smooth and timely onboarding of new clients.

- Ensure all client documentation is collected and verified for a quick go-live process.

- Act as the main point of contact during the onboarding phase to address any client concerns.

5. Performance Monitoring & Reporting :

- Collaborate with the performance enhancement team to analyze client performance data and suggest improvements.

- Ensure that clients receive detailed weekly and monthly reports on their business performance.

- Provide insights and recommendations to clients to help them optimize their online ordering systems.

6. Relationship Management :

- Maintain ongoing relationships with clients to ensure high levels of satisfaction and retention.

- Address client queries and concerns promptly, coordinating with internal teams to provide solutions.

- Encourage clients to leverage additional services offered by us to maximize their business potential.

Qualifications :

- Bachelor's degree in Business, Marketing, or a related field.

- 5 years of experience in business development, sales, or a related role, preferably in the food tech or online delivery industry.

- Strong understanding of the online food delivery market and cloud kitchens.

- Excellent communication, negotiation, and presentation skills.

- Ability to build and maintain relationships with clients at all levels.

- Proactive, self-motivated, and results-oriented with a strong drive for success.

- Proficient in using CRM software and other sales tools.

What We Offer :

- Competitive salary and commission structure.

- Opportunities for professional growth and development.

- A dynamic and collaborative work environment.

- The chance to be part of a fast-growing company making a significant impact in the food tech industry.

If interested, please apply at the earliest.