HR at Growel Softech Pvt. Ltd.
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Manager - Business Development - IT/SaaS (3-5 yrs)
Job Title : Business Development Manager
Job Location : Hyderabad
Experience : 2 to 5 years
Notice Period : 30 days
Job Description :
- Having SaaS sales experience of at least 3 years
- Exceptional written and verbal communication skills.
- Own overall relationship with clients, including managing on-boarding, implementation, training, increasing adoption, and high levels of customer satisfaction.
- Establish a trusted and strategic advisor relationship to help drive the continued value of our product.
- Maintain and develop customer success strategies and best practices, as well as customer support content with the help of the creative team.
- Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
- Maintain existing customer success metrics and data.
- Review the customer journey, identifying how it's supported, taking a consultative approach in helping clients overcome issues and achieve goals.
- Collaborate, problem-solve, and/or strategize upcoming client meetings with team members.
Interested candidates kindly share updated resumes
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