Manager - Business Development - IT (0-5 yrs)
Responsibilities:
- Gathering & understanding requirements from the customers.
- Drafting Business Requirement Documentation for project specifications.
- Communicate business requirement specifications to the development team and work with them to scope feasibility of required change; communicate the same to customers.
- Participate in the User Acceptance Testing for various updates in applications if required.
- Provide Application Specific training to subscribers.
- Troubleshoot / escalate the user inquiries timely via email, phone or other tracking tools.
- Excellent written and verbal communication skills is a must.
- Ability to accomplish projects in a timely manner.
- Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word.
- Basic computer troubleshooting skills.
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