Manager - Business Development - Freight Forwarding/Logistics (3-5 yrs)
General :
Generate business through Sales activity in assigned branches and strive towards achieving individual targets (Sales Budgets, Trade Lane budgets, Job files) and Company Objectives.
Responsibilities :
- Prepare a list of top 20 major accounts and build business relationships with these Prospects & Existing Multinational customers, large clientele and corporate customers through regular client visits. Maintain, Retain and further develop existing key accounts.
- To jointly work with the Product team, Sales Management in developing our core Trade lanes and Vertical markets within the multinational customer segment.
- Report Sales activities on a daily basis through CRM system and maintain Sales Visit Plan in "My CRM" system.
- Ensure that RFQs/Tenders are submitted with the assistance of our local and global tender team for successful conversion.
- Ensure that all quotations are sent out to customers within the agreed time frame as per company directives in co-ordination with sales support. Ensure proper follow up of these quotations with the customer for quick conversion. It is mandatory to have a proper SOP made out in conjunction with Sales support for all the businesses controlled by you and submitted to Operations.
- Pursue activities to achieve KPI's. Set of KPIs will be listed out to you by your Manager.
- All outstanding payments to be settled in accordance with agreed credit terms.
- Generate qualified and validated Sales leads and follow up with Cargo-Partner and System Partner branches.
- To collect regular feedback from Customers to gauge Customer delight and effect improvement wherever necessary.
Skill Sets and Qualifications :
- Market knowledge of Freight Forwarding/Logistics industry.
- Strong Selling and Negotiation skills
- Should be a team person with excellent interpersonal skills.
- Should be Computer Savvy.
- Should have Relative strengths in Selling Import/Export Air and Sea Freight Cargo with proven track record of captive business and own accounts
- Minimum of 3 - 5 years' experience in related industry.
- Degree educated and preferably from Logistics, Marketing or International Trade