Description of the Role: This position will primarily be responsible for communicating with the existing/enrolled students both over the email, and over the phone. Our students work with industry experts, and very senior leaders, and those leaders make the students go through various stages of learnings, and profile building.

- In this entire process, the senior experts do not have the bandwidth or the capacity to follow up with the students, or see if the assignments have been submitted on time. If a student is going through a profile building process that has 15 stages, and an expert is involved end to end with the student, that expert needs another hand to collate the documents, ensure that students are sending things on time, ensure that the right documents have been sent, and to also address any repetitive queries.

- This person will also be accountable for counselling new students about our services, our range of products. This role will also require communicating with other stake holders in the organisation. Over time, this person will take key roles in refining the processes of this service offerings, and will help the organisation in increasing the outreach.

- Expected Professional Background: This professional will have a very strong communication skill set that would allow her/him to manage most difficult of the students, and even parents queries. This person should be able to communicate very well both in writing and in spoken English.

- Given the fact that most of our students are eyeing for Top tier universities, and they come to us as they need help and training in English language, we want to be able to maintain the standards of our team, and their abilities. This person will also have strong attention to details as she will be required to check all the documents carefully, and will be doing follow ups with students to get them to do the submissions on time.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.