Account Manager at Classic Search P Ltd
Views:378 Applications:74 Rec. Actions:Recruiter Actions:5
Manager - After Sales - Automotive (7-15 yrs)
- Responsible for AFTER SALES activities of the Region.
- To ensure zero pending customer complaints in the region
- Documentation,Warranty parts, Insurance,
- Conducting free service camps / operator meets / customer meets to understand the ground reality of product performance and to understand the customer needs.
- 'To identify training needs of dealership technicians and to send them for training to respective training centres.
- To obtain feedback and monitor Customer satisfaction index (CSI) in the region.
- To improve dealer infrastructure and standards as per V score audit norms.
- Feedback about new product
- Monitoring of company technician as per the complaint priority.
- Organizing Free service camp
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
