MakeMyTrip - Manager/Executive/Senior Executive - Business Development - Travel Booking Center - Hospital Vertical (3-6 yrs)
Travel booking Center-Hospitals is a very important sub-vertical and it requires catering to the needs of the patient's family who come over for the treatment and require travel and accommodation.
Key Responsibility Areas:
- Heading the respective Travel booking centers at the hospitals.
- Responsible for daily sales and operations for the allocated Center.
- End to end responsible of the P&L of the center.
- Drive and measure productivity of the respective center.
Planning and Development Effectiveness :
- Understanding the needs of the customers and be responsible for end to end fulfilment.
- Curating the supply as per the customer demand and work closely with the BD and alternate accommodation team.
- Introduce and supervise the use of best practice process methodologies to improve results.
- Managing the relationship with the key stakeholders at the hospital.
Operational Management :
- Day to day revenue generation from the respective center via sales of the various product offering.
- Develop a focus on Customer Satisfaction and Customer Centricity via various techniques.
- Monitoring the cash inflow and close loop the same on a day to basis with finance.
Desired Profile :
- Minimum of 3 years in a business development / sales / financial industry/ Retail / Hotels and Airlines.
- The ideal candidate will come from a strong customer oriented ecommerce services or business management background. Ability to define product value propositions and differentiation.
- Any exposure to ecommerce workflows. Should have a good team handling experience. Desired candidate should be open to Shift timings and 6 days working.
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